Shipping policy

Typically, orders will ship out within 5-7 business days of ordering and will be shipped Standard Service. Once shipped, orders are normally received within 7 business days. We do not ship on weekends or holidays. We will do all we can to guarantee your order is delivered on time, but please accept that Urban-Christian cannot be held responsible for circumstances beyond our control such as severe weather, service interruptions, etc. You will only be charged for the items that are shipped to you, along with the applicable shipping charges.

All international orders are shipped through USPS. Currently, International customers can expect to pay roughly $16 - $28 for international shipping service.

Please note, First Class Mail is the cheapest option, but can be slow and cannot be tracked or insured.

INTERNATIONAL BUYERS NOTE: Import duties, taxes, and charges required to release your order from customs upon arrival are not included in the item price or shipping cost. These charges are the buyer’s responsibility and will not be refunded or reimbursed by Urban Christian.

Please note, shipping election (first class, priority, etc.) does not start until after our processing time is complete.

Damages
Urban Christian is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.